COROS offers a 30-day money back guarantee return policy for products purchased from coros.com. If for any reason you are unsatisfied, you may return your purchase within 30 days after the order date for a full refund of the purchase price. Products must be returned in their original physical condition with all accessories and packaging. Please contact firstname.lastname@example.org for return procedures and approvals. COROS does not cover shipping costs for products that are returned for a refund. Refund will be processed after receiving the returned product and may take several business days to show up on your payment account. Original shipping costs and customs are not refundable.